Privacy Policy

At Kuumba-Nia Productions, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or using our services, including our puppet shows and virtual puppet workshops.  

1. Information We Collect  

When you visit our website, make a purchase, sign up for our newsletter, or engage with our content related to our puppet company, we may collect:  

- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.  

- Account Information: If you create an account, we collect login details and preferences.  

- Order Information: Products purchased, order history, and customer support requests.  

- Website Usage Data: IP address, browser type, device information, and pages visited (collected via cookies and similar technologies).  

2. How We Use Your Information  

We use the information we collect to:  

- Process and fulfill your orders.  

- Provide customer support and respond to inquiries.  

- Send updates, promotional offers, and newsletters (you may opt out anytime).  

- Improve our website, products, and services, including our puppet shows and workshops.  

- Comply with legal obligations and prevent fraudulent transactions.  

3. Sharing of Information  

We do not sell or rent your personal information. However, we may share your data with:  

- Service Providers: Third parties that help us operate our website, payment processing, shipping, and email marketing.  

- Legal Obligations: If required by law or to protect our rights, property, and safety.  

- Business Transfers: In the event of a merger, sale, or transfer of assets.  

4. Cookies & Tracking Technologies  

Our website uses cookies and similar tools to:  

- Improve website functionality and performance.  

- Track user behavior for analytics and marketing.  

- Remember preferences and shopping cart items.  

You can disable cookies in your browser, but some features of our site may not function properly.  

5. Data Security  

We use reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we strive to safeguard your data with industry-standard practices.  

6. Your Privacy Rights  

Depending on your location, you may have the right to:  

- Access the personal data we hold about you.  

- Request corrections or updates to your data.  

- Request deletion of your data (“right to be forgotten”).  

- Opt-out of marketing communications at any time.  

- Restrict or object to certain types of data processing.  

To exercise your rights, please contact us at kuumbaniaproductions@gmail.com.  

7. Children’s Privacy  

Our website and services are not directed toward children under 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us.  

8. Third-Party Links  

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.  

9. Changes to This Policy  

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date.”  

10. Contact Us  

If you have any questions about this Privacy Policy, please contact us:  

Kuumba-Nia Productions  

📧 Email: kuumbaniaproductions@gmail.com  

📍 Address: [Lockport, NY]